Leliana, Arinda, Nurul Fitria Apriliani, Armyta Puspitasari, and Salsa Alya Pramudhita. “PENINGKATAN KUALITAS LAYANAN PUBLIK DI STASIUN MADIUN SAAT LIBUR NATARU MELALUI EVALUASI SERVQUAL”. Jurnal Abdi Insani 12, no. 7 (July 20, 2025): 3117–3127. Accessed August 13, 2025. https://abdiinsani.unram.ac.id/index.php/jurnal/article/view/2632.